Original topic:

Samsung A50 USB bug

(Topic created on: 07-22-2020 11:03 PM)
279 Views
AmitPlay2800
Active Level 4
Options
Galaxy A
Hi Samsung,

I am writing this because I have told you guys several times but you didn't considered this.

The recent updates have some issue with usb connection. What happen when I plug any USB cable it shows me notification "USB connector connected" and "USB connector disconnected" this notifocation keep popping in notification pane.

The other issue is with charging. When I plug in charger directly it shows cable charging. But when I left charging cable plugged in for sometime and it shows notification "USB connector connected"/
"USB connector disconnected" and plug on charger it starts cahrging Fast,  i.e. Fast charging is not working as expected.
26 Comments
Galaxy A
i also have same problem usb connector connected disconnected n phone light always on after that notification popup
AmitPlay2800
Active Level 4
Galaxy A
seems samsung don't suits you well😂. this will be resolved as soon you left device on charging.

other fix i found that goto device settings- Apps- show system apps(from three dots on right top corner)- usb Settings- storage- clear data- restart device.

hope it will help to get it resolved temporarily
nikhil2298
Beginner Level 4
Galaxy A
same problem
0 Likes
cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

Open samsung member app > Get Help > Interactive check > Choose the phone hardware you want to check and optimize performance(eg. ports).

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

0 Likes
AmitPlay2800
Active Level 4
Galaxy A
step one to perform interactive check done already. no luck. and also reported issue to error as you suggested in step 2
0 Likes
AmitPlay2800
Active Level 4
Galaxy A
As I have said already this was a software bug, after few updates my phone is back to normal now.
piley009
Active Level 1
Galaxy A
My is still showing bro what can i do
0 Likes