vivek2020
Active Level 2
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Galaxy A
Samsung A50 s update Android 10 next day De battery fast drain issue please next update battery problem solve all
1 Comment
cs-member13
Expert Level 1
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Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned quick steps an be assured that your issue would get resolved.

1) Battery optimization:
Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

 

For battery drain please follow the below link and perform the troubleshooting steps. https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue

 

If the issue still persists kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes):- Samsung Members App>Feedback >Question /Error>Attach log file.

 

Thank you for writing to Samsung.

 

Warm regards,
Samsung Customer Support

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