Active Level 2
Galaxy A
Samsung A50 s update Android 10 next day De battery fast drain issue please next update battery problem solve all
1 Comment
Expert Level 1
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Kindly follow the below mentioned quick steps an be assured that your issue would get resolved.

1) Battery optimization:
Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory


For battery drain please follow the below link and perform the troubleshooting steps.


If the issue still persists kindly attach the log file and send it to us in the Samsung member application(attach when the issue occurs within first 15 minutes):- Samsung Members App>Feedback >Question /Error>Attach log file.


Thank you for writing to Samsung.


Warm regards,
Samsung Customer Support