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Original topic:

Samsung A50 Mic not working

(Topic created on: 11-26-2020 07:13 PM)
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McusiGP
Beginner Level 2
Options
Galaxy A

Hello

 

Please, could anyone shed some light.

 

My Samsung A50 Mic just stopped working a few days ago. At first it would come and go but now it's completely dead.

 

I can hear a person calling me but they can not hear me, my whatsapp voicenotes are soundless. 

I did a factory reset but still. Even when I use earphones, the issue persist.

 

Has anyone experienced the above and fixed it?

 

I also found a similar post of a person whose experiencing the same issue 

https://eu.community.samsung.com/t5/galaxy-a-series/samsung-a50-microphone-not-working-after-latest-...

 

Please Help

 

 

 

 

 

 

 

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1 Solution


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Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy A

Hi  McusiGP

 

Please take the device to the service center to have it assessed by a technician. To locate a service center near you, please visit the link below:

 

https://www.samsung.com/za/support/service-centre/

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2 Comments
AndroidAuto
Active Level 6
Galaxy A

hi, 

please check your mic for any dirt blocking the mic hole. 

if not, please visit our premium service center in Clearwater Mall. we wil be happy to assist

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Solution
Maps_sam07
Moderator
Moderator
Options
Galaxy A

Hi  McusiGP

 

Please take the device to the service center to have it assessed by a technician. To locate a service center near you, please visit the link below:

 

https://www.samsung.com/za/support/service-centre/

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