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04-14-2020 02:45 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
The Navigation bar is the menu that appears on the bottom of your screen.
Kindly follow steps mentioned below: Setting > Display > Navigation bar > Choose the setting you want to change.
If the issue still persists, kindly attach the log file and send it to us in the Samsung member application (attach when the issue occurs within first 15 minutes of the occurrence of the issue.):-
Samsung Members App > Feedback >Error report > Attach log file for any issue
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support