Original topic:

Samsung A324G (SM A325F-DS)

(Topic created on: 06-30-2021 10:54 AM)
241 Views
Satyam38
Active Level 3
Options
Galaxy A
This device fingerprint is very slow (90% is not working), and nothing to any fingerprint animation like that (vivo,mi etc). This only available, showinthis device fingerprint registration is very bad not scan properly if registered, than unlocks via fingerprint not work properly.
Please fix it or i am going to quit samsung.
Thank you
6 Comments
Vrang
Active Level 8
Galaxy A
U may have to change display or it must be a bug
0 Likes
Vrang
Active Level 8
Galaxy A
Please visit nearest service centre
0 Likes
Satyam38
Active Level 3
Galaxy A
No ist brand new phone & fingerprint problam in samsung comman problam
Galaxy A
A52 finger print also slow but after the latest update it works fine and i have wave animation too
0 Likes
Galaxy A
Using screen protector will make it really slow
0 Likes
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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