Samsung_9z1kGTD
Beginner Level 2
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Galaxy A

My Phone After Update of Last night, now its not eligble to get fast charge, facing this same issue in my mom's phone, we have changed our adapters and wires but not fixed. These are oue last products from samsung, in future we r not gona purchase these 3rd class products.

2 Comments
Sadman973
Active Level 1
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Galaxy A
You should wait for the Next software update. Hope next month your problem will be solved. I am a xiaomi user also if a issue arise i need to wait for next update 3-4 month.
samsung is better is software update as compare to other brands.
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Samsung_Support2
Expert Level 1
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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