Original topic:

Samsung A30 sound problem

(Topic created on: 04-24-2020 10:05 PM)
10905 Views
Hazari1
Beginner Level 2
Options
Galaxy A

The phone was working  perfectly but after the update it doesn't  not make  sound from  the ear receiver no sound for media,ringtone works  FM radio works in loudspeaker it produces  the sound 

9 Comments
Galaxy A
wait for next update
0 Likes
arpan19305
Active Level 5
Galaxy A
try installing sound assistant or try playing music in maximum power saving mode or if it doesn't helps then try resetting your phone from android recovery
0 Likes
hedgehog
Expert Level 5
Galaxy A
dial *#0*# and check speaker test or else perform interactive checks here in members in help section
use sound assistant
reset phone once clear cache
last option would be to get ear speaker replaced at service center
0 Likes
hedgehog
Expert Level 5
Galaxy A
Go to accessibility and go to hearing enhancement use adapt sound or try amplify ambient sound to check speakers👍👍👍👍👍👍
0 Likes
cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

Kindly follow the below mentioned step to improve the performance of the device:

 

Check device in safe mode: Using Safe Mode on a Samsung phone or tablet allows you to force the device to run the essential operating system, and disable most 3rd party applications.

 

Enter safe mode: Press and hold the Power key, when Power off icon appears.>Press and hold the power off icon.

Exist safe mode: Press volume down and power key simultaneously for 5 seconds to restart the device.

 

Note: If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.

 

For further assistance, register your concern in Samsung Members Application (Samsung Members App > Feedback >Error report > Attach log file for any issue)

 

Thank you for writing to Samsung.

 

Warm Regards,

Samsung Customer Support

0 Likes
ajitroy52
Beginner Level 2
Galaxy A
sir after updating my samsung A30s handset to android 10 my speaker is not working for media on playing any media
0 Likes
Munisekar
Active Level 1
Galaxy A
speaking output orablam
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anujtyagi
Beginner Level 2
Galaxy A
साउंड प्रॉब्लम
0 Likes
nageshmagesh
Beginner Level 2
Galaxy A
samsung galaxya30 sound problem
0 Likes