Original topic:

Samsung A30 Camera Blurry

(Topic created on: 09-07-2020 05:23 AM)
117 Views
zaymaidi
Beginner Level 2
Options
Galaxy A

Please fix this problem.. my rear camera blurry.. after software updated.. 

5 Comments
veer
Expert Level 5
Galaxy A
send feedback to samsung via this app
0 Likes
AMPK
Expert Level 3
Galaxy A
clear the catch.
0 Likes
Sanra
Beginner Level 2
Galaxy A
same here
0 Likes
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please be assured and perform following methods to resolve the Camera issue:-


1. Please clear data or cache of Camera Application(Tap Settings > Apps > Camera > Storage > Clear Cache/data).


2. Reset the Device:- Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite
How to reset:- Settings>General Management>Reset.


If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.


Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

 

0 Likes
azu7i6
Beginner Level 2
Galaxy A
same problem I am facing
0 Likes