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Original topic:

Samsung A25 G5

(Topic created on: 4 weeks ago)
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q1w3t6
Active Level 3
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Galaxy A
Greetings to Samsung. I would like to know when the One E 8.5 update will be released for my Samsung Galaxy A25 G5. Thank you for your excellent phones.
2 Comments
Samsung_specialist
Community Manager
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Galaxy A

Thank you for your feedback regarding the software update for your device.

Please note that software updates are often released in phases, and the availability may vary by region, carrier, and device model. Even if your device is eligible for One UI 8.5, it may take some time before the update notification appears.

You can try the following steps to check for updates manually:

  1. Check for software update
    Settings > Software update > Download and install
  2. Restart your device
    Press and hold the power button, select Restart, and then check for updates again.
  3. Check your network and region
    Updates may require a stable Wi-Fi connection and supported region settings.

If the update still does not appear after performing the steps above, please continue to check manually, as the phased rollout may take a few days.

For further assistance, you can contact us via the Call Us page:
https://www.samsung.com/ae/support/contact/ 

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q1w3t6
Active Level 3
Galaxy A
My phone is a Samsung Galaxy A25 G5, imported from Mexico. It's currently in Yemen, and today, Friday, May 17, 2026, we are eagerly awaiting its arrival.
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