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Original topic:

Samsung A21s fast charging to cable charging

(Topic created on: 04-29-2024 06:36 PM)
96 Views
Zwa
Active Level 1
Options
Galaxy A
I've been using my Samsung charger that came with the phone when I bought it in 2021, recently its says cable charging instead of fast charging.... should I be worried? Is there anything I could do? Please help
10 Comments
NotAdmin
Active Level 10
Galaxy A
Settings>Battery>Charging Settings>Fast charging
Zwa
Active Level 1
Galaxy A
I did that, it's not working, tried other adapters and cables
0 Likes
NotAdmin
Active Level 10
Galaxy A
Perhaps it's a phone issue
Contact Samsung by opening the Members app, go to Support on the bottom right corner and scroll untill you see Error Report. Click on it and follow the steps
0 Likes
NotAdmin
Active Level 10
Galaxy A
Oh and tell them you've tried other cables and adapters as well
0 Likes
MelNdzinisa
Beginner Level 2
Galaxy A
Mine also started doing that, it, switched from super fast charger to charging, and sometimes doesn't charge at all.
0 Likes
Zwa
Active Level 1
Galaxy A
Yoooh I wonder whats going on?
0 Likes
Tendai777
Active Level 10
Galaxy A
The most probable cause is either aging of the cable or the charging head. It is recommended that you replace the cable or both. If possible, purchase an original Samsung charger.
0 Likes
Zwa
Active Level 1
Galaxy A
Where can I purchase an original Samsung Charger?
Nicky_sam03
Moderator
Moderator
Options
Galaxy A

Thank you for reaching out Zwa

Please also ensure that your device's software is updated. You can also factory reset your device.

Back up data to Samsung Cloud:
From the home screen, choose Apps.
Choose Settings.
Then Samsung Cloud.
Then choose Back up my data or Restore. ...
If you tapped Back up my data, turn on each item you want to back up in the Settings menu and choose Back up now.

Reset your phone completely
Launch the Settings app, and then tap General management.
Select Reset.
Select Factory data reset, and then review the information.
When you're ready, swipe to and tap Reset.
Tap the Delete all button to continue with the reset and delete all information stored on your phone.

Which region are you in, so I can locate a store for you?