Original topic:

Samsung A21s Touch sensitivity problem after January Patch.

(Topic created on: 01-21-2021 09:53 PM)
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Megami
Active Level 5
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Galaxy A
Samsung A21s Touch sensitivity problem after January Patch.
After January Patch auto touch problem got fixed but the touch sensitivity around front camera became like before as it was when buying less sensitive.

The touch isn't working much around front camera. There's need multiple touch to click around that area. In nutshell, the touch sensitivity of upper half got reduced.

Please report to Samsung about this issue.
1 Comment
Samsung_Support1
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Moderator
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Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Check rebooting your device. 

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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