Samsung A16

[SiphiwoFelix]

I need help with my phone most of my apps crash when I open them, tried everything even when I factory reset the phone still apps crash

[khanyo3]

I think software problem I'm facing that rn😢😅

[khanyo3]

We tried the same thing

[KoketsoG]

We all have that problem with UI 8 in most of the A series, Samsung must upgrade the software to fix all this.

[Mpilo_MG]

Myne is fine

[Neolyn]

https://r2.community.samsung.com/t5/Galaxy-A/RAM-usage-of-One-UI-8-Android-16/td-p/21160354?src=Shar...

[SherlockHolmes222B]

Hi SiphiwoFelix.
Let’s sort this out properly, because if apps are still crashing even after a factory reset, that means the issue is deeper than normal glitches.

Here are the most common causes + best fixes for the Samsung Galaxy A16 specifically:


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✅ 1. First check: Is the phone running One UI 6 / Android 14 or One UI 7 (beta/unstable)?

Some A-series devices get buggy early builds.

Check your version:

Settings → About phone → Software information

Tell me what it says under:

One UI Version

Android Version

Google Play System Update


This helps a lot.


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✅ 2. Clear Google WebView & Play Services (MOST IMPORTANT fix)

On Samsung phones, app crashes are often caused by a broken WebView.

Do this in exact order:

Step A: Clear Android System WebView

1. Settings → Apps


2. Tap the filter "Show system apps"


3. Search Android System WebView


4. Tap Storage → Clear cache & Clear data



Step B: Clear Google Chrome

(Since Chrome acts as WebView on many phones)

1. Settings → Apps → Chrome


2. Storage → Clear cache → Clear data



Step C: Clear Google Play Services

1. Settings → Apps


2. Google Play Services


3. Storage → Manage Storage → Clear all data



Then restart the phone.


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✅ 3. Turn OFF “Remove permissions if app is unused”

This setting sometimes wipes app permissions automatically and causes crashes.

Turn it off:

Settings → Apps → Select any crashing app → Permissions
Disable "Remove permissions if unused"


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✅ 4. Run the phone in Safe Mode

This tells us if a third-party app is causing the problem.

How to enter Safe Mode:

1. Hold power button → Long-press "Power off" → Select Safe mode


2. Try opening apps.



➡️ If they DON’T crash in Safe Mode → a downloaded app is the cause.
➡️ If they STILL crash → your software is corrupted or hardware is faulty.


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✅ 5. Reinstall the A16 firmware (last resort fix)

If even after factory reset apps still crash, it’s possible the firmware installed on your device is corrupted.

You can fix it by reinstalling the official firmware using:

Samsung Smart Switch (PC) – emergency software recovery or

Samsung service center will reinstall the firmware for free.



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❗ Important:

The Galaxy A16 is very new; some early units have software bugs. Samsung has been rolling out patch updates to fix major app crashes.


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📌 Please tell me this so I can diagnose properly:

Just send these 4 things:

1. One UI version:


2. Android version:


3. Google Play System update date:


4. Do apps crash instantly, or after a few seconds?

[SiphiwoFelix]

I won't lie to you when I say apps still crush, ever since I updated to one ui 8 this problem began

[SiphiwoFelix]

I tried everything you said I should try

[SherlockHolmes222B]

Its a known bug with Samsung One UI8. Lets hope the update Fix patches come soon.