Original topic:

Samsung A10S

(Topic created on: 05-28-2020 10:23 PM)
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KSP12
Beginner Level 2
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Galaxy A
When the phone was new the battery charging time was less...but after 6 months the batter charging time is increased....
1 Comment
cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

1. Check your charging cable (USB cable) for physical damage such as wear and tear, bent prongs etc. If it is damaged then kindly visit your nearest service center to get it replaced.

 

2. Check charging, if rating is 15W or above. Kindly try to charge the device in a non-inverter socket.

Note: Kindly open Device care from Settings > Battery > Please tap on 3 dots(more option) at the top right hand side > please select settings > enable fast cable charging.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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