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05-29-2021 03:02 PM in
Galaxy A- Mark as New
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05-29-2021 03:57 PM in
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05-30-2021 09:31 AM in
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05-30-2021 12:29 PM in
Galaxy A1. Press and hold the Power button and select Power Off to turn your device off.
2. Press and hold the Power button until you see the animated Samsung appear.
3.Release the Power button and press and hold the Volume Down button.
4. Keep holding it until your device boots up.
5.You can let go when you see the words “Safe mode” in the bottom-left corner.
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05-30-2021 01:24 PM in
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05-30-2021 03:19 PM in
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05-30-2021 05:03 PM in
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06-01-2021 10:50 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support