Sadat

[ALSADAT]

My phone did not receive the Android 12 update and I don't know where the problem is   

Samsung phone type A12 

[Samsung_specialist]

Hello,

For assistance, please visit one of our authorized Service Centers to check it for you. You may refer to the link it will guide you to the nearest service centers to your location https://www.samsung.com/ae/support/service-center/