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05-12-2020 02:31 PM in
Galaxy AAfter upgrading my A6+ to android 10 I have this issue:
before I had 1 Sim Card+ 1 Sim Card + SD Card ( 256GB Samsung ) full working
after the upgrading I can use only 2 of these devices : only the 2 Sim Card or 1 Sim and the SD Card
there is no way to the 3 devices. I removed all the old apps ( with losing some services ) with no success.
Is it possible to downgrade to 9 back or Samsung will release a patch to this issue ?
It is very annoying to me . Can someone help me ?
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05-12-2020 02:32 PM in
Galaxy A- Mark as New
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05-12-2020 02:35 PM in
Galaxy A- Mark as New
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05-12-2020 03:02 PM in
Galaxy ACan you elaborate where are you from ?
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05-12-2020 06:39 PM in
Galaxy ASwitzerland
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05-14-2020 10:22 AM in
Galaxy A- Mark as New
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05-14-2020 04:58 PM in
Galaxy Awell I hope soon because I cant use the 2 SIM , I need the SD Card for the memory
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05-14-2020 10:12 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We at Samsung understand your concern. We apologies for the inconvenience caused to you. We would request you to please contact your local subsidiary as they can assist better
Please click on the below mentioned link for better assistance: https://www.samsung.com/wr/
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support