I have been having this problem where whenever I'm playing a game like PUBG mobile or apex legends, the screen would stop detecting my touches, even though I am holding down on the controls. I would have to let go of the screen and touch it back again to start responding. sometimes, this happens consecutively that it makes the game unplayable.
We apologize for your inconvenience. We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.
Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Note. please attach the error log file within 15 minutes of the error occurred.
