Original topic:

SAMSUNG Galaxy A50

(Topic created on: 03-27-2020 04:40 PM)
153 Views
Prabhat712
Active Level 3
Options
Galaxy A
After upgrade OS android 10 many problem facing my device 
1. Fast battery drain 
2. Heating issue
3. Selfie camera downgrade 25 se 16 MP
4. Many times frame drop 
5. Network problem 
  Please fix the problem 
8 Comments
mudassarfa
Active Level 7
Galaxy A
also slow charging
Prabhat712
Active Level 3
Galaxy A
mera to charging me improvement hua hai bro
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mudassarfa
Active Level 7
Galaxy A
good for u bro
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Boosna
Active Level 7
Galaxy A
A50 main one Ui update aya kay....
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Prabhat712
Active Level 3
Galaxy A
yes bro
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Boosna
Active Level 7
Galaxy A
mere phone main to nhi araha bhai
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Galaxy A
bluetooth issue also with xiaomi airdots 😢
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Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

 

Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the wellbeing and safety of our employees which led to the delay in response.

Hope your issue is resolved. In case the issue still persists please follow the below mentioned steps.

- Follow the given link to resolve overheating issue:- https://www.samsung.com/in/support/mobile-devices/why-the-heating-issue-occurs-in-mobile-device/

- To avoid battery drainage please turn off un-used options, decrease display brightness, turn off auto sync option, close background running apps.

Follow the troubleshooting steps provided in the given link to resolve battrey drainage problem: http://www.samsung.com/in/support/skp/faq/1101689

 

If issue still persist, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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