Original topic:

SAMSUNG GALAXY A50

(Topic created on: 08-01-2020 11:06 PM)
293 Views
saravana1719
Active Level 4
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Galaxy A
Hi Samsung Team


Pls provide bug free update. It has more number of bugs in every update

1 Battery issue (4000Mah) its not performance like 4000mah ,if even freefire or Pubg game 5 min play battery usage up to 7percentage.     Now 3000mah battery also provide good performance (vivo ,oppo , redmi ) best in battery backup


2.  Camera update ( front camera 25mp ) not like 25 mp its capture image like 13mp ,not sharp in images its blur.   Back camera is better but both or 25mp. ( Redmi note 8 pro only 20mp it takes sharp images without blur compare to samsung )
If the photos takes 10mb of size not problem but need sharp images


3.  Ram management.  ( 4gb varient is too lag normal after boot 2.5gb taken for operating systems
4 gb ram shows only 3.7 gb.  AlreaDy  2.5 gb system usage remaining 700 mb not worth for apps opening


4.  Network improvement. Please improvement beed in signal recevera through update.  Other brands received 3 percentage sugnal but Samsung received one one percent signal bar. and download performance not worth( i checked jio dongle gives 13mbps download speed but in samsung gives 7mbps both are in same network and sim



5  Frame drops.  More no framedrops in gameplay and also too much of lagging in while playing.  If 100mb size  of game also lag


6 heating issue while open a single app like Flipkart or online sites Search something its over heating with in 5 minutes 

7 App opening time sime times app opening time is higher.  And Booting time need to reduce 


Mention these are fixed by updates only. Not proper solution to reimage the mobile by servicecenter.  If the service center also same buggy update







8 Comments
Galaxy A
👌👍
0 Likes
guri777
Active Level 1
Galaxy A
I have also face same issues
0 Likes
RedIndianRobin
Active Level 10
Galaxy A
All these issues are present because of their **bleep** exynos processor. It's very power hungry and not at all energy efficient. Hence it heats up, which leads to thermal throttling, which causes frame drops and lags and battery drain.
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A50Admin
Active Level 7
Galaxy A
koi nhi dekh rha ye sab samsung se
kuch theek nhi hoga
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cs_member9
Active Level 7
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please visit this mentioned link to resolve your device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/


To resolve your device hanging issue please visit this link: https://www.samsung.com/in/support/mobile-devices/how-to-restart-the-device-when-freezed-or-hanged/


To resolve your device battery drain issue please visit this link: https://www.samsung.com/in/support/mobile-devices/samsung-mobile-battery-drain-issue/


For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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saravana1719
Active Level 4
Galaxy A
Hi team


mention steps are already done but not resolved issue not only me every user facing
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Nikhilknp
Active Level 7
Galaxy A
Ye sab problem Samsung experience ui me nahi thi. one ui me sab problem hi problem hain.
jitesshhh
Beginner Level 2
Galaxy A
same prblem can't play pubg in a50 6gb ram phone start heating even in balanced graphic and phone automatically gets shutdown even some time when i just open more the 5-6 apps. fix this
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