SAMSUNG GALAXY A20s

[SoumayanG]

Suddenly from few days I can see that the camera app is not working, no at all opening, giving a popup saying camera not working. 

Tried all methods to solve like clearing cache, data, safe mode, but nothing solved the problem. Plesse suggest any method by which it can be solved.

(Please note that third party camera apps are working but not the original samsung one)

[satyano1]

try once resting method also
let me know ur device got any physical damage?

[SoumayanG]

Did a factory data reset. Then also its not working.
No bro. No physical damage till date.

[satyano1]

can share mobile physical pics
and problem screen shot

[Samsung_Support4]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Apologies for the delay in response. However, understanding the criticality of the situation; we had to ensure the wellbeing and safety of our employees which led to the delay in response.

Hope your issue is resolved. In case the issue still persists please follow the below mentioned steps.

1. Clear camera application data.
Settings >Apps >Camera >Storage >Clear Data

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > click on “+“icon > send feedback > error report/ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[SoumayanG]

Already done clearing the data and all types of solution that Samsung provided but the issue is still persisting. 3rd party camera apps can open the camera but not the Main camera.