Original topic:

SAMSUNG A50

(Topic created on: 03-23-2020 11:29 AM)
191 Views
tejaschavan12
Active Level 3
Options
Galaxy A
after update my A50 . battery drain issue and mobile hanging after 5 to 10 minuts....mobile front camera is 25MP after update is 16MP
samsung mobile quality is not stable is day by day worst
17 Comments
tejaschavan12
Active Level 3
Galaxy A
already done this steps
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Nikhil1918
Active Level 3
Galaxy A
will my data be lost?
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hemantjat007
Active Level 3
Galaxy A
visit nearby service center
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tejaschavan12
Active Level 3
Galaxy A
service center sab A50 user jane se accha ye hoga ki samsung khud software ko improve kare or hardware ki quality high kare.
paise brand ke lete he to quality bhi de to accha rahega
hemantjat007
Active Level 3
Galaxy A
right
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tejaschavan12
Active Level 3
Galaxy A
hanging continue
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tejaschavan12
Active Level 3
Galaxy A
hanging issue continuesly
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cs_member10
Expert Level 5
Galaxy A

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

There are two solution to solve camera issue.

1)Go to Settings > Apps > Camera > Select Storage > Clear Data and click ok.

2)click camera > go to camera setting > reset settings.

 

To resolve "battery drainage" please click on the link below:
http://www.samsung.com/in/support/skp/faq/1101689

 

To resolve "phone hangging" issue please follow the given below steps:

1)Reset the device and before resetting the device make sure to create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
-->Settings > General Management > Reset.

 

If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report).

Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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