Original topic:

SAMSUNG A35 CHARGING ISSUE

(Topic created on: 3 weeks ago)
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Saiswarup
Beginner Level 4
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Galaxy A
Hi everyone,
I’m facing a strange charging issue with my Samsung A35. The phone is not supporting any charger except when I use a power bank with the original USB-C to USB-C cable. When I plug in other chargers, it shows “Slow charging” and instead of charging, the battery percentage actually drops.

I’ve tried multiple adapters and cables, but the issue remains the same. Has anyone else experienced this? Is there any fix or setting I should check? Any help would be appreciated.

Thanks!
4 Comments
Galaxy A
Visit Samsung Service Centre On Monday At 11 AM
cs_member8
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you kindly visit the service center and inspect your device with the technical team end, they will provide you with all the information in a better way after inspecting the device physically.

You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

goodthings
Expert Level 5
Galaxy A
Kindly complaint to Samsung customer care support through Samsung Members App as a error report also send log files along with this error report for this issue and go to service center for check and resolves this issue. If you like Please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
goodthings
Expert Level 5
Galaxy A
You're welcome to here.