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04-29-2020 10:18 PM in
Galaxy A- Tags:
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04-29-2020 10:28 PM in
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04-29-2020 11:30 PM in
Galaxy A1 use adaptive battery
2 use medium power save
3 prevent background apps from consuming data in battery device care
4 put unused apps to sleep
5 reduce some permissions given to apps that are not necessary for running of app
6 use dark mode
7 use location when necessary as in maps Google search or any location based app else constant use loads battery causing heating
8 prevent network inputs like NFC bluetooth WiFi from working together too many network inputs will cause heating and lagging
9 while charging keep phone idle
10 turn off auto sync use when necessary
11 reset phone settings once clear cache
12 if nothing works once try factory reset
13 charge in cool conditions as outside weather will be hot these days
14 dont use vibration if not necessary
15 use accubattery for complete battery diagnostics
I hope this helps because one ui bugs can be fixed by samsung when new updates come till then try these tips they could help to reduce battery heat up and loading so that smooth charging works and device runs smoothly
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04-30-2020 09:43 AM in
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04-29-2020 11:30 PM in
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04-30-2020 12:19 AM in
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04-30-2020 09:47 AM (Last edited 05-01-2020 12:58 PM ) in
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04-30-2020 02:00 PM in
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05-01-2020 12:59 PM in
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05-02-2020 12:31 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
1. We always recommend to use genuine Samsung charger for charging your device.
2. Check physical condition of USB cable, if any tear or bent please replace it with the new genuine one.
3. Avoid usage of mobile phone during charging as it consumes a lot of battery.
4). Check device in safe mode :-
Steps to enter into Safe Mode:- Press and hold the Power key, when Power off icon appears > hold power off icon.
Exit safe Mode:- Restart device.
Note:- If your device functions correctly in Safe Mode, it is most likely that the issue lies with a 3rd party application that can be uninstalled to resolve the problem.
If issue still persist, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support