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09-01-2020 08:38 PM in
Galaxy AAny fix
1.TORCH not working, but as camera flash its working. When connected to charger TORCH works.
2.Charging shows cable charging (fast charging not working) and taking hours to get charged.
3.Pressing Power button after power off shows empty battery icon with a circle. Getting power on when power button is pressed connected to charger.
software update information
Security patch level:1 August 2020.
Current version:A505FDDU5BTH8/A505FODM5BTH8/A505FXXU5BTH2
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09-01-2020 08:48 PM in
Galaxy A- Mark as New
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09-01-2020 09:03 PM in
Galaxy Adid wipe cache partition, wipe data/factory reset still same issue...
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09-01-2020 11:58 PM in
Galaxy Ahi
tried in safe mode also..same issues
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09-02-2020 01:09 AM in
Galaxy A- Mark as New
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09-02-2020 10:46 AM in
Galaxy Ayes they told its motherboard issue and change the mother board.
But its a software update issue.
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09-03-2020 07:15 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please perform the below mentioned steps to resolve the issue:
* Charge the device
Kindly follow the standard charging procedure. i.e; please charge the device in switch off condition for a minimum of 10 minutes.
For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support
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09-04-2020 06:10 PM (Last edited 09-04-2020 06:15 PM ) in
Galaxy ASorry
i went to Samsung Service center in Bangalore.They found water damage to mobile because of this all issues are occuring.
The product became out of warrenty.
Expect the flash as torch,fast charging and power button functions no other functional problems.
As solution they told to change the mother board that cost 9.8 K i.e more than 60 %of new mobile that is not affordable.
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11-26-2020 10:16 PM in
Galaxy A