Original topic:

Restart on Samsung logo

(Topic created on: 08-30-2021 12:16 PM)
174 Views
karandriems
Active Level 9
Options
Galaxy A
Facing issue in my A51, Its restarting at samsung logo automatic and its not turning on. Its  1.2 year old device.
Is any one faced this issue.
Very much disappointed with this.
9 Comments
Puru0708
Active Level 8
Galaxy A
UI 3 and android 11

Lgta h exynos support na kr rha h...
Isliye sabhi exynos devices me issue hai koi na koi
0 Likes
karandriems
Active Level 9
Galaxy A
Haa bhai.. 25k laga kr 1 year me device dead ho ja raha hai.
0 Likes
Abpal
Active Level 10
Galaxy A
Try holding power button
karandriems
Active Level 9
Galaxy A
I tried all. Went to service center they told motherboard need to change.
0 Likes
Abpal
Active Level 10
Galaxy A
Visit local repairing shop, they may do cpu reballing to fix this issue
0 Likes
Lekshmanan
Expert Level 3
Galaxy A
NEED REPLACEMENT OF MOTHERBOARD.
0 Likes
Ved1992
Active Level 5
Galaxy A
Kya samsung a51 256gb memory card support karega.
0 Likes
Galaxy A

Dear Samsung Member,   

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.   

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.   

Warm Regards,
Samsung Customer Support  

0 Likes
karandriems
Active Level 9
Galaxy A
Device is not turning on itself. How to generate the log?
0 Likes