cancel
Showing results for 
Search instead for 
Did you mean: 

Original topic:

Removing pop ups

(Topic created on: 03-15-2022 11:16 PM)
previe
Active Level 1
Options
Galaxy A
Ho do I remove pop ups from my A30 galax  I have tried many options but it's not working 
10 Comments
DatGuy
Active Level 7
Galaxy A
Where are the pop ups. Do you have any photos of them?
0 Likes
previe
Active Level 1
Galaxy A
Here it isScreenshot_20220316-092749.jpg
0 Likes
DatGuy
Active Level 7
Galaxy A
Definitely an app that was previously installed doing this. As the other person said, go into your apps uninstalled and install the app that you didn't install.

Let us know if you managed to resolve the issue.
previe
Active Level 1
Galaxy A
I tried everything that was said here no luck
0 Likes
DatGuy
Active Level 7
Galaxy A
It's definitely an app from my experience. You probably downloaded something without realising the app overlays over the screen. For me, it used to be a torrent app.

Go into Battery and Device Care > Battery > Click on graph > and then look at all the apps that are draining the battery. You might have to think about which apps that you recently installed and when the ads started popping up.
previe
Active Level 1
Galaxy A
Thank you the problem is solved no more popups
RickBro
Active Level 7
Galaxy A
If you started getting pop-ups recently, look at your last installed app's which can be the cause of it. Uninstall then and check if the problem goes away
Tsogo_sam05
Moderator
Moderator
Options
Galaxy A

Hi, previe in order to solve this issue, please follow the steps below:

1. Install the “AdBlock for Samsung Internet” application from the Google Play store. (you may go to Internet > 3 vertical dots or More > Extensions > Content Blockers > AdBlock for Samsung Internet)

2. Open the Samsung Internet for Android browser > More > Extensions > Content Blockers > Enable the desired blocker

3. If more than one content blocking app is installed, you will have the option to choose which one to use (only one can be selected).

If you encounter any other unexpected situation or have more questions, please do not hesitate to contact us and our support team will assist you with all the necessary information

0 Likes
previe
Active Level 1
Galaxy A
Thank you let me try