Original topic:

Regarding device hanging and slow running

(Topic created on: 12-09-2023 01:06 AM)
Beginner Level 2
Galaxy A
Hi, I have galaxy A12 most of time hanging and running slowly
Expert Level 2
Galaxy A
If your Galaxy A12 is frequently hanging and running slowly, try these steps to improve performance:

1. **Clear Cache:** Go to Settings > Storage > Cached data, and clear the cache.

2. **Uninstall Unused Apps:** Remove any apps you don't use to free up storage space.

3. **Update Apps:** Ensure that all apps are up to date from the Google Play Store.

4. **Restart your Phone:** Reboot your device to refresh its system processes.

5. **Factory Reset:** If the issue persists, consider performing a factory reset after backing up your important data.

6. **Check for System Updates:** Make sure your phone has the latest system updates installed.

7. **Limit Background Processes:** In Developer Options, limit background processes to improve performance.

8. **Disable Animations:** Reduce or disable system animations in Developer Options.

If the problem persists, there may be a hardware issue, and you should contact Samsung support or visit a service center for assistance.
Community Manager
Galaxy A

If your phone's response has slowed down or freezes intermittently, you can visit a Samsung service center for help, but restart first to see if that solves the problem. Check out the guide below for more details.
Before you try the recommendations below, be sure to check if your device's software and related apps are updated to the latest version. To update your mobile device's software, follow these steps:

Step 1. Go to Settings > Software update.

Step 2. Tap on Download and install.

Step 3. Follow the on-screen instructions.

Make restarting your Galaxy phone a daily habit
Periodic restarting can prevent problems with your Galaxy phone. If your phone suddenly freezes or your phone is too slow, try restarting your phone first. The issue can sometimes be resolved just by restarting the phone. It is recommended to restart periodically to see if that solves the problem before visiting the Samsung service center.

How to automate periodic restarts
Galaxy phones can be set to automatically restart periodically. Follow the steps below to activate the Auto restart at set times feature.

Step 1. Open Settings, and then select Battery and device care.

Step 2. Tap the More options (the three vertical dots).

Step 3. Select Automation.

Step 4. Tap Auto restart at set times.

Step 5. Set the Schedule. Your phone will restart automatically within 1 hour of the time you set.

Your phone will only restart when:

The screen is off.
The phone isn't being used.
The battery is above 30%.
SIM card lock is off.