Original topic:

Regarding Update

(Topic created on: Saturday)
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lakshy_kun
Beginner Level 2
Options
Galaxy A
Are there any issues after updating to ONE UI 7 ?
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5 Comments
AvishekG
Active Level 6
Galaxy A
1. Battery Drain

Many users have reported significant battery drain after updating to One UI 7. This may be due to background processes and reconfiguration of power-saving settings. While some users have observed improvement over time, others continue to experience rapid battery depletion.

2. Performance Lag

Some users have noticed lag and stuttery animations, especially when swiping on the home screen or multitasking between apps. This issue has been attributed to poor optimization, particularly on mid-range devices like the A35.

3. Overheating

Reports of the device heating up during basic tasks such as browsing or using social media apps have surfaced. While temperatures around 38°C are considered normal, some users have experienced higher temperatures, leading to discomfort.

4. App Compatibility Issues

Certain apps, including Discord, Roblox, and SoundCloud, have been reported to malfunction or fail to load properly after the update. Users have noted issues like connection errors or apps not signing in, even when connected to Wi-Fi.

5. Camera Performance

Users have observed decreased camera performance, particularly in low-light conditions. Some have also reported issues with autofocus and washed-out colors in photos.
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lakshy_kun
Beginner Level 2
Galaxy A
Thanks for addressing
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lakshy_kun
Beginner Level 2
Galaxy A
What about upgrades ?
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cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability.

While we acknowledge that issues can arise due to individual usage patterns and other factors, we want to assure you that our dedicated customer support team is always here to assist you in resolving any concerns that may occur post-update.

We encourage you to proceed with the update confidently, knowing that we are committed to providing help and support if needed as per policies.

Warm Regards,
Samsung Customer Support

 

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lakshy_kun
Beginner Level 2
Galaxy A
Thanks really appreciated ❤😊
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