Original topic:

Reduced camera quality

(Topic created on: 08-14-2020 06:49 PM)
159 Views
æmğ
Active Level 6
Options
Galaxy A
I own a Galaxy A7 2018. For the past few weeks its front camera quality has been reduced with a large margin. It's a 24 mp sensor. 
It gives over over saturated photos in indoor lighting. It makes every color red.

If anyone gets the same, let me know.
Or it's problem of my device only.
5 Comments
veer
Expert Level 5
Galaxy A
send feedback to samsung if every a7 user have problem wait for next update and you only faced reintall software
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æmğ
Active Level 6
Galaxy A
Yes, I only want to know if other are facing same issue.
veer
Expert Level 5
Galaxy A
ok bro reinstall software via smart swtich or serive center
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Abhi2503
Active Level 5
Galaxy A
yeah bro Samsung reduced both back camera and front cameras quality for galaxy a7 2018
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Samsung_Support5
Moderator
Moderator
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:


* Reset camera settings
Camera > Settings > Reset settings > Reset.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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