Original topic:

Red color badge icon on my whatsapp app

(Topic created on: 12-12-2020 06:43 PM)
344 Views
Spacewalk100
Active Level 6
Options
Galaxy A
From Oct 22nd I'm noticing a red color badge icon is appearing on my whatsapp app (left side of the app), And it's not the notification badge icon but quite similar to that. I'm using galaxy a71 device so please if anyone having same issue or having knowledge about this issue please share with me. Your help will be much appreciated...🙏😊

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Spacewalk100
Active Level 6
Galaxy A
you mean to say that app has been updated that's why it's appearing right...??
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DIPESH072
Active Level 3
Galaxy A
It shows red icon because it is installed by Galaxy Store. You can even check the source of install from app info. If you want to remove it then backup whatsapp data then uninstall it and again install it from Google Play Store. And always update it through play store only.

***Try it on your own risk. Thanks
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Spacewalk100
Active Level 6
Galaxy A
Thanks for sharing this information... .
But I've uninstalled it then I've installed it from Google Play Store only... . But it's still appearing... .
Any other idea...???
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Spacewalk100
Active Level 6
Galaxy A
I've turned off the auto app update in galaxy store but still it's appearing. Now I've to wait until it's get an update from Google Play Store... .
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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,


Greetings from Samsung Customer Support!


Kindly be informed "whatsapp" is a 3rd party application which is not from Samsung. As we are trained to handle Samsung software and hardware related troubleshooting, we advise you to contact to the respective application software support.


You can reach to the app developer through email channel go to:-
Play store > select more option > select installed app > click on read more.

 

Thank you for writing to Samsung.


Warm Regards,
Samsung Customer Support

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Spacewalk100
Active Level 6
Galaxy A
I've already contact with the developer as per them my application is up-to-date. They said I need to contact with the manufacturer... .
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Mundepi
Active Level 1
Galaxy A
factory reset your phone it will resolve
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Spacewalk100
Active Level 6
Galaxy A
Thanks for your suggestion, but it has been resolved automatically... .
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Mundepi
Active Level 1
Galaxy A
it worked for me
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Jhezalora8
Beginner Level 2
Galaxy A

Hi! I just want to ask what app or this icon is this flower please? 

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