Random Restart issue

[samsunggA50]

After the recent update of Android 10. I am facing the issue of random restart in my Samsung A50

Every 4-5 days it randomly Restarts.

Can anyone help me out regarding this??

[mudassarfa]

please do a factory reset once

[samsunggA50]

It's not possible for me to do a factory reset. Please suggest some other option

[Anikroyale]

Do you have auto restart turned on? Please check and inform.

Go to Settings 》Device care 》Three dots on top right corner 》Advanced 》Auto restart.

[samsunggA50]

No, my Auto restart is already off

[mudassarfa]

there might be two reasons. 1 one of your app might causing this issue. 2 your phone motherboard might have a problem

[samsunggA50]

i think the recent update have some issues . because earlier there was no such issue

[Ehsank]

A. Clear Wipe Cache Partition.
Steps to perform.
1) Turn off the device.
2) Press and hold the Volume Up key and the spower button.
3) When the Android logo displays, release all keys.
4) Press the Volume down key to navigate and select "Wipe cache partition".
5) Press Power key to select. When the wipe cache partition is complete, Select Reboot System.
6) Press the Power key to restart the device.

B. go to safemode and observe is there same issue in safemode too
if not then problem may due to other downloaded apps
and if same issue in safemode then try to visit service centre

steps to turn safemode;
long press on power button>
long press on power off option>click on safemode >your mobile will restart and turn into safemode.

Keep in mind that in this mode only inbuilt system app will work

[samsunggA50]

ok

[mudassarfa]

next time try do software update with Samsung switch