Original topic:

Question regarding the One UI 2.5 update in our region.

(Topic created on: 12-12-2020 09:07 PM)
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ShamikaG
Active Level 3
Options
Galaxy A
Why does many devices in the Galaxy A series still haven't got the One UI 2.5 update compared to other countries? I mean India & sri lanka usually have the same device models but indian users already received the update for ex- Galaxy A70 model.
In general, why in Sri Lanka the A series are treated as garbage? No timely updates whatsoever.

One UI 3 update schedule has already been sent out in the notices but here we are, even without the 2.5 update. What is going on? Community managers, please could you explain?

Edit- I'm concerned about the 1st gen 2019 A series here like the A50,A70 etc.
7 Comments
nipoo
Expert Level 5
Galaxy A
We fought before while releasing the Android 10. Finally, other users put alone me here when they got their updates.

You had one mistake with mentioning the generation. This is the full list of Galaxy A series by generations.

2014–15 lineup (1st generation)
Samsung Galaxy Alpha
Samsung Galaxy A3
Samsung Galaxy A5
Samsung Galaxy A5 (2015)
Samsung Galaxy A7
Samsung Galaxy A8

2016 lineup (2nd generation)
Samsung Galaxy A3 (2016)
Samsung Galaxy A5 (2016)
Samsung Galaxy A7 (2016)
Samsung Galaxy A9
Samsung Galaxy A9 Pro
Samsung Galaxy A8 (2016)

2017 lineup (3rd generation)
Samsung Galaxy A3 (2017)
Samsung Galaxy A5 (2017)
Samsung Galaxy A7 (2017)

2018 lineup (4th generation)
Samsung Galaxy A8 (2018)
Samsung Galaxy A8+ (2018)
Samsung Galaxy A6
Samsung Galaxy A6+
Samsung Galaxy A8 Star
Samsung Galaxy A7 (2018)
Samsung Galaxy A9 (2018)
Samsung Galaxy A6s
Samsung Galaxy A8s

2019 lineup (5th generation)
Galaxy A2 Core
Galaxy A10e
Galaxy A10
Galaxy A20e
Galaxy A20
Galaxy A20s
Galaxy A30
Galaxy A30s
Galaxy A40
Galaxy A40s
Galaxy A50
Galaxy A50s
Galaxy A60
Galaxy A70
Galaxy A70s
Galaxy A80
Galaxy A90 5G

2020 lineup (6th generation)
Galaxy A01 Core
Galaxy A01
Galaxy A11
Galaxy A21 (Japan)
Galaxy A21
Galaxy A21s
Galaxy A31
Galaxy A41
Galaxy A51
Galaxy A51 5G
Galaxy A51 5G UW
Galaxy A71
Galaxy A71 5G
Galaxy A71 5G UW

2021 lineup (7th generation)
Galaxy A02s
Galaxy A12
Galaxy A42 5G
ShamikaG
Active Level 3
Galaxy A
Wow thanks for the in depth gen list. yeah I made a mistake lol..I just wanted to mention about the 5th gen. thanks.

Also what do u mean at the beginning? didn't quite got what you meant by saying 'other users put alone me here.....'
nipoo
Expert Level 5
Galaxy A
Yeah. We posted here things blaming Samsung developers in here. Also, we reported about this problem to Samsung original Facebook pages in USA and UK. But no solution. At the last, I'm alone here. When other users who were with me got the updates, they gave up the fight.
ShamikaG
Active Level 3
Galaxy A
Ah. now I understand. but the thing is, the updates are not consistent specially in sri lanka,so letting this matter go after just one update like in the android 10 situation is not enough. I agree with u.

What I still don't get is Indian users who have the same device models get the updates pretty soon & we here don't. In my knowledge updates in our country are not carrier based also. So why the delay?

p.s.- I heard Sri lanka,Bangladesh & nepal all get updates together,at least for some models. but why such delay?😕
nipoo
Expert Level 5
Galaxy A
I think they optimise the device software according to the country. Not sure.
ShamikaG
Active Level 3
Galaxy A
Not a very good method by the looks of it lol😅
nipoo
Expert Level 5
Galaxy A
Even this happens to flagship series also. Major weakness of Samsung in Sri Lanka.