Pubg is not working smoothly on Samsung A50

[SAGAR141292]

I am playing pubg in smooth and extreme graphic settings using stable internet connection and I get 40-90 ingame ping in pubg mobile every time but when other players are around screen start to freeze and I face frame drop continously from thereon. I tried every setting from developer option but it wasn't helpful. I complained same thing to Pubg Officials but they said it is your device problem.

[ABHIJITJAISWAL]

https://youtu.be/plhCe0ic-Fw

[AYUSH KUMAR VERMA]

try setting your graphics to balance and frame rate at low. If you find my answer helpful please accept my solution

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

follow the bellow steps to resolve your issue:-

1. For better device performance minimum 20% internal memory should be free.
2. Kindly check RAM in your device: Settings > Device care > Memory.
3. Clear app cache: Settings > Device care > Storage > CLEAN NOW.
4. Kindly close Background Apps.

If issue still persist, kindly register your concern in Samsung members app (Samsung Member > Get help > send feedback > Ask question/Error report)

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

[Samsung_2t290Al]

l started playing pubg when I bought this phone.recently I updated my software..until then I received extreme mode graphics on pubg..now I only receive high mode graphics.i want an update which make it back.
or else I will make sure the society don't buy any samsung product.. and I will make them aware its a bad product