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06-04-2020 04:17 PM in
Galaxy AIf anyone is getting this update after the latest update of android 10
here is the solution
once you start the game you will find a game booster icon(globe icon) on your navigation bar, on the popup click on download plug-in(a piece of a jigsaw puzzle with + sign on top ) now download and update game booster plus, once downloaded open game booster plus and change the setting for PubG to max fps. Hope this helps
note: if navigation set to full-screen gestures set it to navigation buttons to see game booster icon(in settings-> display->navigation bar
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06-04-2020 07:44 PM (Last edited 06-04-2020 07:44 PM ) in
Galaxy A- Mark as New
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06-06-2020 05:22 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
Please be assured and to resolve this issue kindly follow the given below steps:
1) Check device in safe mode: Press and hold the Power key, when Power off icon appears >Press and hold the power off icon.
Exit safe mode: Hold the power button and select restart on the device.
2) Reset the device: settings >General Management > Tap on Reset.
Note: Before reset make sure to have back up of the data via Smart Switch Mobile App
(Install Smart Switch App > Open > Click on Memory Card Icon >Back Up option > Choose the data for Back up > Back Up).
Note : Check device cache: Settings >Device care >Storage > Clean now.
For a particular application: Settings > Apps > Pick the app that you like to clear off the cache memory. For example 'Samsung Internet' >Storage > Clear Cache.
If the issue still persist, kindly register your concern in Samsung Members app (Samsung Members app > Get help > Feedback > Error report/ask question).
Note: Please send device log files within 15 minutes of issue occurrence along with the exact issue details.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support