Original topic:

Proximity sensor

(Topic created on: 12-18-2017 11:44 AM)
191 Views
Ajithran
Active Level 3
Options
Galaxy A
Can anyone tell me how to block this popup message. Its been continuously showing to me.dc80324f-89a0-406b-b707-53093f7e86cb.jpg
7 Comments
m3164gb
Active Level 3
Galaxy A
go to display setting than turn off keep screen turn off
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Ajithran
Active Level 3
Galaxy A
Thank you....
samboy
Active Level 3
Galaxy A
which theme?
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Ajithran
Active Level 3
Galaxy A
winter theme
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samboy
Active Level 3
Galaxy A
full name please
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Ajithran
Active Level 3
Galaxy A
.03d494d2-46fb-4fb7-95ef-3c57cbe6abf3.jpg
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admin_
Expert Level 5
Galaxy A
Thank you for being with Samsung and sharing your concern. We would like to offer some troubleshooting steps to overcome the issue:
1) Remove any lamination or cover from the device to check the issue.
2) Navigate to Settings >> Apps >> Press on three dots >> Reset App Preferences.
3) Run your device in Safe Mode to check the issue.
4) Keep updating the device if any available.
5) Take full data back up and reset the device.
Be sure to hit ♡ when you find an answer that works for you.
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