muthu625531
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08-12-2019 11:27 AM in
Galaxy A
The fast charging functionality of A50 is not working properly after recent OTA software update. The charging doesn't recognise fast charging with any of the chargers. However it detects automatically again after a long period of time. There seems to be a bug.
5 Comments
krishnakhumar
Active Level 7
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08-12-2019 11:47 AM in
Galaxy A
Try to reset the phone
muthu625531
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08-12-2019 01:09 PM in
Galaxy A
any other way than that? i would lose my data
YashKumarTiwari
Active Level 6
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08-12-2019 12:46 PM in
Galaxy A
check if fast charging is on in battery settings
muthu625531
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08-12-2019 01:08 PM in
Galaxy A
I tried it. phone seems to resume normal function after some time. it reoccurs after some time. so I am sure it's not a hardware problem
YashKumarTiwari
Active Level 6
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08-12-2019 01:46 PM in
Galaxy A
try after restarting device
