Original topic:

Problems in bluetooth and wifi after last update (1 sep). A51

(Topic created on: 09-21-2020 05:28 PM)
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liron
Beginner Level 2
Options
Galaxy A

After the last update (September 1), connection problems with the wifi and bluetooth began to appear. I tried everything and could not fix it. what can we do? Thanks!

 

Samsung A51.

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7 Comments
Ehsank
Expert Level 5
Galaxy A
for bluetooth, unpair your previously connected device then try to pair again
Ehsank
Expert Level 5
Galaxy A
and same for wifi
Ehsank
Expert Level 5
Galaxy A
and 2nd thing you can do is

Please follow these instructions here > Settings > Apps > Show System Apps > Bluetooth Share / Bluetooth Test > Storage > Clear cache/data.
Salim61
Beginner Level 2
Galaxy A

سلام

تمام این روشهایی که پیشنهاد دادین رو انجام دادم. متاسفانه حل نمیشه. ورژن بلوتوث ضبط خودروم پایینه و وقتی موبایل رو به اون لینک میکنم به محض روشن کردن هات اسپات نویز میفته. همونطور که گفتم متاسفانه چنانپه فرکانس هات اسپات رو ۵ ghz قرار بدم دیگه پخش ماشین بهش وصل نمیشه. ممنون میشم راهنماییم کنید

mosi62mech@gmail.com

Ehsank
Expert Level 5
Galaxy A
اما برادر ، من آن مراحل را برای مسئله بلوتوث ماشین انجام ندادم
Galaxy A
Try to reset wifi and Bluetooth history both.
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Samsung_Support3
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!


Please perform the below mentioned steps to resolve the issue:

 

* Reset Network Settings: Go to apps screen >Settings >General Management >Reset >Reset Network Setting.

 

For further assistance, register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).


Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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