I recently updated my phone, but when I checked my Samsung Wallet, my cards didn't want to function. They were there, but when I tried using my fingerprint or PIN to use it, it just didn't do anything. The next day when I wanted to use my cards (forgetting that there was a problem the previous day) I realized that my cards got erased, but when I tried to re-register them it says "card isn't supported", which is weird because I'm trying to add the very same cards that were added back then before they got erased. The only thing left in that app is my Samsung Pass for my passwords only. Even my membership cards are gone. Please help me fix this🙏🏽
I don't know if this will work. Assuming all data is synchronised properly with Samsung cloud, uninstall Samsung Wallet. Then, force stop and clear data for Samsung pass in Settings>Apps>Samsung pass. Restart your phone. Open the Samsung pass app, and set it up. See if you get your data back like the password. Next, download and install Samsung Wallet and set it up. Next, try adding the cards again if they are not there.
