Problem with Samsung Galaxy A20 after updated to Android 10

[Nashidq]

The problem is when I tap on the notifications showing on the top , the screen goes dark and phone locked.

[JEFFINBASIL]

I did not get the bug

[JEFFINBASIL]

if the problem persists

[JEFFINBASIL]

go to setting search factory reset and do it

[Nashidq]

Thanks bro, but I want to solve this without factory reset.

[Samsung_Support3]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support