Original topic:

Problem with Galaxy A73 camera

(Topic created on: 05-06-2024 10:19 PM)
792 Views
Ayril_P3
Active Level 3
Options
Galaxy A
While taking photo using my galaxy A73, after the first click if we press tha photo taking button again without much delay, the photo capturing not happening. 
Is this due to any setup of by mobile or whether the issue is a generic issue of A73?
Please help.
2 Comments
goodthings
Expert Level 5
Galaxy A
Please clear catche and clear data of this app also reset camera settings and reset all settings of your's device in general management settings then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would request you to kindly perform the following steps to resolve your issue.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

0 Likes