Problem on QR scanner

[aayush321]

A50 phone QR scanner does not work 

What may be possible solution plz ? 

[prashantsingh]

restart your phone! it may be work.

[aayush321]

It didn't work after resart also sir anyother idea

[Anonymous]

go to app settings and reset camera data and cache...switch on mobile data and try

[Tewatia]

click camera app>click left side top corner setting & on scan QR codes.

[preetbrar5055]

same problem ma bhi face kar raha hu....

[Sidhabhi]

Bro, clear camera cache and check again
or
reset camera settings
or
perform normal phone reset settings
settings>general management>select reset>click on reset settings
or
perform reset apps prefrences
settings>applications>click at 3 dots>select reset apps prefrences
or
turn off/on scan QR code tab
or
swipe down notification panel and tap on Scan QR code and try to scan QR code

[aayush321]

I have did all that but it does not read the QR formate password of Wifi but Other third party apps work properly .

[Samsung_Support3]

Hi there,

In order to examine the issues occurring in your device, kindly send us the error log files using Samsung member application by following below mentioned path-

Open Samsung member app>click on “+“icon>send feedback>Error reports>attach log file.

Note: For better assistance, please send device log files within 15 minutes of issue occurrence along with the exact issue details.

Regards,

Samsung Members Team