Original topic:

Poor audio quality in certain games(A72)

(Topic created on: 06-24-2021 02:36 PM)
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7Andrei7
Beginner Level 2
Options
Galaxy A

Just got an A72 and the sound seems muffled in certain apps.While screen recording the sound becomes clearer.Does anyone know a fix for this?

3 Comments
Galaxy A
Did you turned dolby on and set it to movie or music ? Or turned on dolby game sound enchanting option?
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7Andrei7
Beginner Level 2
Galaxy A

I changed the settings around and it dosent seem to help.My guess is that the phone is optimizing sound so that you can hear from what directions the enemy is shouting from,etc,but it makes the audio preatty bad.

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cs-member13
Expert Level 4
Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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