Poor Signal Quality in A7 (2016)

[thenikhilsingh]

I use a Jio SIM card and I don't get proper speed or signal. My friend sitting right beside me would use his mobile data from the same carrier but he would get nice speed. Even I put my sim card in his phone, it would properly, meaning that the problem is with the phone and not the carrier or sim. I put the same sim card in a Samsung A5 (2016), same condition, but when I put it in Samsung S8, it works superbly, better internet speed and higher signal strength. Can it be because of the system software updates?

[ayazahmed]

network wire fault

[Sandeepky]

bro my A7 2016 also having same problem with internet bro. they must provide software update update

[admin_]

We do apologize for the inconvenience caused as you are facing internet speed issue. We would like to suggest you kindly follow the below mention steps to overcome the Issue;

- Check by using any other SIM card.
- Ensure that network frequency of your device should be selected on Auto-mode.
- Menu > Settings > Connections > Mobile Networks > Network Mode > Select auto mode (GSM/WCDMA/LTE).
- Search for the Network Manually as follows:
Menu > Settings > Connections > Mobile Networks > Network Operators > Select Manual Search.
- Please do reset your device on factory mode after taking the data backup Via Smart switch and remove the Google account.

Be sure to hit ♡ when you find an answer that works for you. For further assistance, you can get in touch with us via Live Chat option by following- http://livechat.support.samsung.com/Customer_new/IN. You can also connect us via Samsung Members web community by following mentioned url-https://community.samsungmembers.com/en_IN#/

[natashagupta]

hi

[natashagupta]

yr bolo

[natashagupta]

jann bolo

[rushi24]

I also have same issue in A7 2016 it's very badly experienc in last one year

[shamider22]

same here