Original topic:

Please samsung fix it bug 😭😭😭

(Topic created on: 07-08-2021 05:47 PM)
39 Views
Galaxy A
My old Samsung galaxy j6 infinity 
Processor = Exynos 7870
Ram type = LPDDR 3
Storage type = Emmc 5.1

My currently Samsung galaxy A20 
Processor = Exynos 7884
Ram type = LPDDR 4
Storage type = Emmc 5.1

Even my galaxy a20 have better specification than it have not app opening and closing animation but galaxy j6 infinity have animation when app open and close . Please Samsung fix it😭😭😭 

That's not hardware issue it's software issue please fix in next update πŸ™πŸ™πŸ™
 
12 Comments
SSP03
Active Level 4
Galaxy A
Can you see animation now ?
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Galaxy A
No
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Galaxy A

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would request you to register your concern in Samsung Members Application. So, that our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report/Ask questions).

Note. please attach the error log file within 15 minutes of the error occurred.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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