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12-14-2025 10:07 PM in
Galaxy A- Mark as New
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12-14-2025 10:53 PM in
Galaxy AFirst power it off completely
Press the power and volume up button once the Samsung logo appears release the power button but keep pressing the volume up button once you are in recovery mode use your volume up and down buttons tk navigate and power button the slect then select wipe data/factory reset press yes your phone will factory reset and what that means it resets the phone as if you just took it from its box
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12-15-2025 04:33 AM in
Galaxy A- Mark as New
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12-16-2025 02:35 AM in
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12-16-2025 10:58 AM in
Galaxy AThank you for contacting us.
For security reasons, if the PIN lock has been forgotten, the device cannot be unlocked without a factory reset performed through a Samsung Authorized Service Center.
We kindly recommend visiting the nearest Samsung Service Center so our specialists can assist you in unlocking the device.
You can find the nearest location here:
https://www.samsung.com/ae/support/service-center/
