Original topic:

Pink spot on A50 display

(Topic created on: 01-17-2020 04:20 PM)
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souravpanda
Beginner Level 4
Options
Galaxy A
Recently I came through an issue on my phone. I notice  a pink spot on my screen that spreads slowly .whats the issue and solution
14 Comments
Aashish
Expert Level 4
Galaxy A
Immediately take it to the Service center.
Galaxy A
I think that's screen burn which is common in Amoled screen. Go to Service center.
souravpanda
Beginner Level 4
Galaxy A
it cover on warranty or not?
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iamrohitkm
Expert Level 5
Galaxy A
It may or may not be screen burn. Even LCD screens also have this issue. I have observed that in Lenovo vibe X2 phone LCD display also yellow color mark was there near right side of the screen on my friend's phone which was slowly spreading. I am not aware how this happens. Also I don think so it covers the warranty as it comes under physical damage.
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souravpanda
Beginner Level 4
Galaxy A
it covers warranty or not?
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_007
Expert Level 4
Galaxy A
If there is no physical damage then Yes it 'll be covered by warranty.
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Anonymous
Not applicable
Galaxy A
it's covered under warranty....it's pixel burn in issue
Samsung_Support4
Moderator
Moderator
Options
Galaxy A

Hi there,

 

Please follow the below mentioned steps in order to resolve the issue:-

>Run the device in safe mode and check the issue.

>Perform the reset settings of the device (setting>>general management>>reset>>reset setting).

> Check the availability of software update.

> If still issue not resolved, please visit to the authorized Samsung service center with device and have it inspected for further resolution.

For address details of Samsung Service centers follow the link mentioned below-

http://www.samsung.com/in/support/servicelocation/

 

Regards,

Team Samsung Members

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Sskarv
Beginner Level 2
Galaxy A

I tried all options and still it has pink spot and its growing and this is lock down time no service center open in my city Chennai, India.

This pink spot started very small on 1818-June and its growing every day, what should I do now.

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