Original topic:

Phone

(Topic created on: 07-04-2021 06:13 AM)
177 Views
Badria5
Beginner Level 3
Options
Galaxy A
The USB sign appears on the phone screen while the screen is still running
? How can I restore it to its original state
Thanks 
5 Comments
MohammedSijah
Expert Level 1
Galaxy A
Hi, can you explain your issue with a screenshot? Anyway restart your device and check wheather the issue is solved.
Badria5
Beginner Level 3
Galaxy A
USB logo appears and disappearsScreenshot_20210704-130905_One UI Home.jpg
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MohammedSijah
Expert Level 1
Galaxy A
Hello, that happens due to the moisture in your phone.

Put your phone in an air tight container with silica gel overnight.
Or you can also try applying air from a hair dryer.
Another way is to use vacuum cleaner. It can easily remove the moisture. (Last week I tried it for my laptop) Be careful not to damage your device in anyway. After clearing just restart your device. If problem still persists, don't worry, it may be okay after 2-3 days. Let me see wheather it help. Thank you.
Samsung_specialist
Community Manager
Options
Galaxy A

Thanks for the advice!

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Samsung_specialist
Community Manager
Options
Galaxy A

Hi,

Please bring the device to a Samsung Service Center to have it checked out by a technician. 

Thanks! 

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