IamBibek
Active Level 1

Does Cracked Screen have effect on Mobile phone?

phone was cracked 1 day before lockdown started in my country,

and suddenly it started acting with abnormal behaviour,
it stopped showing remaining time to charge up the device, phone is heating up, only solution to charge is if i switched off and charge but charge doesn't hold much ,
i uninstalled app even factory reset the phone, 
Any help? 

8 Comments
Anonymous
Not applicable
yes it does
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like??

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Anonymous
Not applicable
after crack screen two main things happen the the adhesive which is used to hold screen over the screen is broken the dust may easily enter to phone

that can damage the internal circuit board of the phone which utterly lead to failure of the chip set

secondly if damage is severe then battery compartment will be puncture thus will lead slow charge or even more dangerous the battery might explode
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i just noticed 
auto rotate sensor iris scanner and other sensor has stopppped working. 
is that the issue, 
what that might lead to

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Anonymous
Not applicable
I thought you own a a series phone
if that's the case
the you lose ip rating
yes that's the issue it might lead to another problem once this lockdown over get it repaired
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actuall its note series and upper part of phone is heating up.. 
if i replace screen does it will solve the problem? or its time to change phone?

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Anonymous
Not applicable
you can change the screen it will no cause any problem at this stage but want then I would suggest go note 10 plus
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Samsung_Support4
Moderator
Moderator

Dear Samsung Member,

 

Greetings from Samsung Customer Support!

 

We would like to inform you that please visit your nearest service center after the lockdown as physical damage may lead to the problems. 

 

Thank you for writing to Samsung.

 

Warm Regards,
Samsung Customer Support

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