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04-06-2020 01:09 PM in
Galaxy ADoes Cracked Screen have effect on Mobile phone?
phone was cracked 1 day before lockdown started in my country,
and suddenly it started acting with abnormal behaviour,
it stopped showing remaining time to charge up the device, phone is heating up, only solution to charge is if i switched off and charge but charge doesn't hold much ,
i uninstalled app even factory reset the phone,
Any help?
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04-06-2020 01:35 PM in
Galaxy A- Mark as New
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04-06-2020 04:55 PM in
Galaxy Alike??
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04-06-2020 05:20 PM in
Galaxy Athat can damage the internal circuit board of the phone which utterly lead to failure of the chip set
secondly if damage is severe then battery compartment will be puncture thus will lead slow charge or even more dangerous the battery might explode
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04-06-2020 07:01 PM in
Galaxy Ai just noticed
auto rotate sensor iris scanner and other sensor has stopppped working.
is that the issue,
what that might lead to
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04-06-2020 07:11 PM in
Galaxy Aif that's the case
the you lose ip rating
yes that's the issue it might lead to another problem once this lockdown over get it repaired
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04-06-2020 07:25 PM in
Galaxy Aactuall its note series and upper part of phone is heating up..
if i replace screen does it will solve the problem? or its time to change phone?
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04-06-2020 07:30 PM in
Galaxy A- Mark as New
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04-22-2020 01:27 PM in
Galaxy ADear Samsung Member,
Greetings from Samsung Customer Support!
We would like to inform you that please visit your nearest service center after the lockdown as physical damage may lead to the problems.
Thank you for writing to Samsung.
Warm Regards,
Samsung Customer Support